Privacy policy
This is a convenience translation. In case of any discrepancy, the Croatian version of this policy is the authoritative one.
This policy explains what personal data we collect through the pozornice.hr website, why we collect it and what rights you have. It is deliberately short, because this website collects very little data.
Data controller
LumiLas d.o.o. za trgovinu i usluge
Ribnjak 26, 10000 Zagreb, Croatia
OIB (company ID): 41905460920
Email: info@lumilas.hr
pozornice.hr is a brand of LumiLas d.o.o.
What data we collect
The only personal data we collect is what you send us yourself through the contact form:
- name
- name of institution or company (optional)
- email address
- phone number (optional)
- enquiry topic
- message content
We do not use Google Analytics, Google Tag Manager, Meta Pixel or any other visitor-tracking tool. We do not build user profiles and do not make automated decisions.
Purpose and legal basis
We use the data from the contact form solely to reply to your enquiry and, where applicable, to prepare a quote.
The legal basis is taking steps at your request prior to entering into a contract (Art. 6(1)(b) of the General Data Protection Regulation) and our legitimate interest in responding to business enquiries (Art. 6(1)(f)).
Your consent is not required to send an enquiry, because the processing rests on the bases stated above and not on consent.
How the data is processed and how long we keep it
A message sent via the contact form is delivered by email to prodaja@pozornice.hr. The form content is not stored in the website’s database.
We keep messages in the mailbox for as long as the communication lasts and for a reasonable period afterwards in case of further enquiries — at most 24 months — after which we delete them. If an enquiry leads to a contractual relationship, we keep the data in accordance with tax and accounting regulations.
Cookies
This website does not set any tracking, analytics or advertising cookies.
WordPress sets technically necessary cookies only for logged-in site administrators, to maintain their login. These cookies are not set for ordinary visitors.
For this reason there is no cookie-consent pop-up on the site — there are no cookies for which consent would be required.
Data recipients
We do not sell or share your data for marketing purposes.
The data may be accessed by our web-hosting provider, Avalon d.o.o., Zagreb, which serves the website and the mailbox. The servers are located in the European Union.
We do not transfer personal data outside the European Economic Area.
Fonts and external content
We serve the typography (the Inter font) from our own server. When the page loads, your IP address is not forwarded to Google or any other external service provider.
Your rights
In relation to your personal data you have the right to access and obtain a copy of the data, to rectify inaccurate data, to erase data, to restrict processing, to object to processing based on legitimate interest, and to data portability.
To exercise any of these rights, contact us at info@lumilas.hr. We will respond within 30 days.
If you believe we are processing your data contrary to the regulations, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr.
Security
The site is served exclusively over an encrypted HTTPS connection. Access to the mailbox is password-protected and available only to authorised persons.
Changes to this policy
We may update this policy from time to time. The date of the last change is shown at the top of the page.